This page presents some of the core applications, technologies, languages, etc. that a Dynamics CRM Solution Architect needs to know to build out a CRM system beyond basic configuration and automation.

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Primary Duties of a CRM Solution Architect

  • Being the technical owner of development items for clients
  • Understanding development requirements and being able to respond to those requirements with best practice approach options
  • Create project artifacts such as requirements and design documentation, specifications, implementation and readiness plans
  • Designing various integration solutions including file and data integrations with SSIS or Scribe Solutions

Dynamics CRM Specific Qualifications

  • Several years experience with Dynamics CRM Online or Dynamics CRM 2011 to 2016
  • Microsoft CRM Certification(s)
  • CRM SDK expertise

Technical Qualifications

  • Microsoft .NET
  • C#
  • JavaScript
  • SQL Server and T-SQL
  • SQL Server Reporting Services
  • Microsoft Azure
  • ASP.NET
  • HTML
  • XML
  • Active Directory, AD FS
  • Microsoft Exchange
  • SharePoint
  • Windows PowerShell
  • SSL Certificates

Soft Skills / Leadership

  • Positive attitude towards change and ability to adapt
  • Excellent interpersonal skills and the ability to work in a team environment and interact with all levels of management as well vendors and customers
  • Strong problem solving and analytical/reasoning skills
  • Excellent written and oral communication skills



Sources: Altriva, SADA Systems

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